More data than you might realise
Property transactions generate substantial personal data — ID documents, financial references, employment details, credit checks. Lettings add ongoing data collection through tenancy management.
Requests often come at difficult times — from tenants disputing deposits, buyers unhappy with a sale, or landlords checking what you've shared. SAR Portal helps you handle these professionally.
Common DSAR scenarios in property
"What did you tell the landlord about me?"
Tenants want to see references, communications with landlords, and any notes made about them during their tenancy.
Deposit dispute situations
Former tenants request data as part of deposit disputes. You need to provide their data while potentially protecting your position.
"What references did you give?"
Tenants moving to new properties want to see what reference you provided to the new letting agent.
Buyer data requests
Unsuccessful buyers want to see what data you collected during their purchase attempt, including financial pre-qualification.
Data property businesses hold
ID Documents
Passports, driving licences, proof of address
Financial Data
Bank statements, payslips, credit checks
References
Employer, landlord, character references
Communications
Emails, viewings notes, call logs
Tenancy Records
Agreements, inspections, maintenance requests
Photos & Inventories
Property photos, check-in/out reports
How SAR Portal helps property businesses
Protect landlord data
When tenants request data, landlord personal information needs redacting. AI suggests redactions for other people's details (for example a landlord's contact details). You check them before anything is shared.
Handle sensitive requests
Requests often come during disputes. Professional handling with full documentation protects your position.
Find data across systems
Property data lives in CRM systems, email, referencing platforms, and accounting software. Upload exports from them, and AI helps identify personal data in the files you upload.
Meet tight deadlines
One-month deadline tracking: the due date and days left show on every case and on the dashboard.