Healthcare data requires extra care
Medical records, appointment histories, treatment notes — healthcare data is among the most sensitive under GDPR. When a patient requests their data, you need to respond within one month while ensuring you don't accidentally disclose information about other patients.
Common DSAR scenarios in healthcare
📋 "I want all my medical records"
A patient requests their complete file including appointment history, treatment notes, prescriptions, and correspondence.
👨👩👧 "I want my child's records"
A parent requests records for a minor. You need to verify parental responsibility and consider the child's interests.
⚖️ Solicitor requesting records
A legal firm requests patient records for a case. You need to verify authorisation and handle appropriately.
🗑️ "Delete my records"
An erasure request where you must balance GDPR rights against medical record retention requirements.
How SAR Portal helps healthcare providers
Secure identity verification
OTP verification confirms the requester controls the email address they gave. Request additional ID where you have reasonable doubts.
AI-powered redaction
AI suggests redactions for other patients' and third parties' details, and you review them before release. Deciding which notes to withhold stays with you.
Complete audit trail
Every action is recorded in an audit log that no user can edit or delete, so you have a record for any regulatory inquiry.
Secure delivery
For requests made through your portal, the patient downloads their records from the secure portal, so nothing goes out as an email attachment. For requests received another way, you send the response yourself.