Missed the one-month deadline? A late response is always better than no response

Missed Your DSAR Deadline? Here's What to Do Now

Don't panic. Missing the deadline is a breach, but responding late is better than not responding. Regulators may take a late but complete response into account.

Important: A late response is ALWAYS better than no response. Regulators may take a late but complete response into account (GDPR Article 83(2)).

Why Responding Late Still Matters

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Reduces Complaint Risk

A requester who receives their data may have less reason to complain to the regulator.

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Shows Good Faith

Regulators may consider what you did to put things right when deciding what action to take.

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Limits Damages

In a civil claim, showing you eventually complied may help.

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Prevents Escalation

A response now prevents the situation from getting worse with each passing day.

Your Late Response Action Plan

Follow these steps to respond as quickly as possible

1

Respond Immediately

Start the response process right now. Every additional day of delay makes the situation worse.

2

Acknowledge and Apologise

Contact the requester to acknowledge the delay. A brief, sincere apology goes a long way.

3

Provide a Complete Response

Make sure your late response is thorough and correct. A rushed, incomplete response makes things worse.

4

Document Everything

Keep detailed records of your response process. This evidence protects you if the regulator investigates.

5

Fix Your Process

Put systems in place to ensure this doesn't happen again. Regulators want to see improvement.

Start Your Late Response Now

The sooner you respond, the better. SAR Portal helps you respond correctly, even when you're behind.

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